Terms & Conditions

Effective Date: December 2024

Welcome to the Flawless Skin Solutions website. By using our site or purchasing our services, you agree to these terms. If you do not agree, do not use our site.

1. Definitions

1.1. "Company" refers to Flawless Skin Solutions, registered in the UK.
1.2. "User" refers to any individual accessing the website or subscribing to our services.
1.3. "Subscription Services" refers to monthly treatment packages available via the website.

2. Use of the Website

2.1. Acceptable Use:

• The website must not be used for unlawful or harmful activities.

• Users agree not to upload malicious code, attempt to breach security, or misuse the website's content.

2.2. Intellectual Property and Copyright:

• All content, images, graphics, and designs on this website are the intellectual property of Flawless Skin Solutions unless otherwise stated.

• Reproduction, distribution, or modification of any website material is prohibited without prior written consent.

• Unauthorised use of our intellectual property may result in legal action.

3. Subscription Services

3.1. Service Agreement:

• Users may subscribe to monthly treatment packages via the website.

• Subscription plans include specified treatments and benefits as outlined at the time of sign-up.

3.2. Pricing and Payments:

• Subscription payments are collected in advance on a monthly basis.

• All prices include VAT unless otherwise specified.

3.3. Failed Payments:

• If a payment fails, we will notify the user and attempt reprocessing. After three failed attempts, the subscription will be suspended.

• Users remain liable for any unpaid amounts.

3.4. Modifications and Discontinuation:

• We reserve the right to change, update, or discontinue treatments at any time, including those within subscription packages.

• If a treatment is discontinued, users will be offered an equivalent replacement or a prorated refund.

4. Liability and Damages

4.1. Treatment Results Disclaimer:

• Results may vary between individuals. We do not guarantee specific outcomes for any treatment.

4.2. Errors and Omissions:

• While we take care to ensure accuracy, we are not liable for typographical errors or omissions in treatment descriptions or website content.

4.3. Limitation of Liability:

• To the fullest extent permitted by law, Flawless Skin Solutions shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of revenue, data, or goodwill arising from the use of our services or website.

4.4. Customer Indemnity:

• Users agree to indemnify Flawless Skin Solutions against any claims, damages, or costs arising from misuse of our website or breach of these terms.

5. Force Majeure

5.1. We are not liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to:

• Natural disasters, fire, flood, or severe weather.

• War, terrorism, or civil unrest.

• Government actions, labour strikes, or technical failures.

6. Cancellation and Refunds

6.1. Cancellation by the User:

• Users may cancel subscriptions at any time, effective at the end of the current billing cycle.

6.2. Cancellation by the Company:

• We reserve the right to cancel subscriptions due to non-payment, misuse, or operational requirements.

6.3. Refund Policy:

• Refunds are only issued in cases where we fail to provide a service or as required by law.

7. Governing Law and Dispute Resolution

7.1. These terms are governed by the laws of England and Wales.
7.2. Disputes shall be resolved in English courts.

8. Contact Information

For queries regarding these terms, email us at info@flawlessskinsolutions.co.uk

Privacy Policy

Effective Date: December 2024

At Flawless Skin Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Data We Collect

1.1. Personal Data Provided by You:

• Name, email, phone number, address, and payment details.

1.2. Automatically Collected Data:

• IP address, browser type, and website usage information.

2. How We Use Your Data

2.1. To process payments and manage subscriptions.
2.2. To comply with legal and regulatory obligations.
2.3. To personalise your experience and improve our services.

3. Sharing Your Data

3.1. We do not sell your personal data.
3.2. Data may be shared with:

• Payment processors and service providers.

• Legal authorities when required.

4. Data Security

4.1. We use industry-standard encryption and security measures to protect your data.
4.2. While we strive to secure your data, no system is completely foolproof.

5. Your Rights Under UK GDPR

5.1. You have the right to:

• Access your personal data.

• Request corrections or deletions.

• Object to data processing in certain circumstances.

6. Cookies

6.1. We use cookies to enhance website functionality.
6.2. Users can manage cookie preferences via browser settings.

7. Retention of Data

7.1. We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Policy

8.1. We may update this Privacy Policy from time to time.
8.2. Changes will be communicated on this page with an updated "Effective Date."

9. Contact Us

If you have questions about this policy, contact us at: info@flawlessskinsolutions.co.uk